PRIVACY & TERMS OF SERVICE

Privacy Policy

Please read our privacy policy carefully to get a clear understanding of how we obtain, use, protect or otherwise engage with your personally identifiable information in accordance with our website.

 

Purest Form does not share, sell or trade your personal information gathered online with third parties for their marketing purposes, except with your consent or as described in this Privacy Policy.  We may share your information with our service providers that provide internal business, professional or technical support functions for Purest Form.  Purest Form may share your personal information to comply with any valid legal process such as subpoena, search warrant, statute or court order, or any administrative or investigative request from a law-enforcement agency.


When ordering or signing up for an account on our site, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details that help us to provide you with great service.  We only collect this information from you when you voluntarily place an order, subscribe to a newsletter or mailing list, fill out a form, use Live Chat, process a return or enter information on our site.

We may use the information we collect from you when you sign up for an account, make a purchase, sign up for our newsletter or mailing list, respond to a survey or marketing communication, use our website, or use other site features in the following ways:

 

• To process your transactions quickly and efficiently

• To allow us to better service you in responding to your customer service requests

• To improve our website in order to improve your experience
• To personalize your experience and to allow us to provide you with content and products that you are most interested in
• To ask you for ratings and reviews of services or products
• To follow up with you after you've already reached out to us with us via live chat, email or phone
 

When you visit our website, we (and our service providers) may collect certain information by automated means, using technologies such as cookies, web server logs, web beacons and JavaScript.  Cookies are files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings on your device. Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies Please note, however, that without cookies you may not be able to use all of the features of our website.

In conjunction with gathering information through cookies, our web servers may log information such as your device type, operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. The web server logs also may record information such as the address of the web page that referred you to our website and the IP address of the device you use to connect to the internet. They also may log information about your interaction with the website, such as which pages you visit. To control which web servers collect information by automated means, we may place tags on our web pages called “web beacons,” which are small files that link web pages to particular web servers and their cookies. We also may send instructions to your device using JavaScript or other computer languages to gather the sorts of information described above and other details about your interactions with the website. Cookies or web beacons may also be used to let us know if you have opened an email from us. Both we and others (such as our service providers or advertising networks) may collect personal information about our visitors’ online activities over time and across third-party websites.

We may use third-party web analytics services on our website, such as those of Adobe Analytics and Google Analytics. These Service Providers help us analyze how users use the Site. The information collected for this purpose (including your IP address and other information collected by automated means) will be disclosed to or collected directly by these Service Providers.  

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en 

Google, as a third-party vendor, may use cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

Opting out:Users can set preferences for how Google advertises to you using the Google Ad Settings page. 

If you prefer not to receive marketing emails from Purest Form, please click on the unsubscribe link within any marketing email you receive from us. Please be sure to include in any email your full name, email address, postal address and any message. Please note that such requests may take up to ten (10) days from the time of receipt to become effective.

Security

We have taken certain physical, administrative and technical steps to safeguard the personal information we collect from and about our customers and website visitors. For example, we use Secure Sockets Layer (SSL) technology to protect the security of your online order information. While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.  All transactions are processed through a gateway provider and are not stored or processed on our servers.

Terms of Service

Thank you so much for visiting Purest Form! Please note that your use of our site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this site.

Inaccuracies

We endeavor to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured on purest form.ca may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price, item availability, or in any way affects your individual order. Please be aware that we present our content 'as is' and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice. In the event an Purest Form product is listed at an incorrect price due to photographical error, typographical error or error in pricing information from our suppliers, Purest Form shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Purest Form shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Purest Form shall issue a credit to your credit card account in the amount of the incorrect price.

Coloring

We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, due to monitor discrepancies, we cannot guarantee that your display of color will be accurate.

 

Order Cancellation/Refusal


Purest Form has the right to cancel or refuse any order if it is in the company's best interest.

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