SHIPPING & RETURNS

Shipping Policy

The COVID-19 pandemic has caused some shipping delays due to high parcel volumes and safety measures that slow down the shipping process for our couriers. Unfortunately we cannot guarantee any shipping timelines at the moment.  Currently the average shipping time in Canada is between 3 and 10 business days, and between 5 and 15 business days in the USA. We appreciate your patience and continued support during this time so much!  Please reach out to us at contact@purestform.ca if you have any questions.

Processing

All orders are processed and shipped from Toronto within 2-5 business days of placing your order.

Canada

Purest Form is pleased to offer free shipping & returns on all Canadian orders.   

Expedited shipping is available for most addresses within Canada at an additional cost. Please note that delivery to rural areas may require an additional business day.  At checkout you will be prompted to choose a shipping method for your item(s).  Different shipping methods are available depending on the location to which the items will be delivered.  Please note that some items may only offer one shipping method.  Your order total will adjust according to your selected shipping method.

USA

 

Purest Form is pleased to offer free shipping on all American orders.
 

Expedited shipping is available for most addresses within the USA at an additional cost. Please note that delivery to rural areas may require an additional business day.  At checkout you will be prompted to choose a shipping method for your item(s).  Different shipping methods are available depending on the location to which the items will be delivered.  Please note that some items may only offer one shipping method.  Your order total will adjust according to your selected shipping method.

Duties and taxes are not charged by Purest Form and are the customer's responsibility.

All Other Countries

 

For international customers, we offer a flat rate of $24 CAD for standard shipping. 

Duties and taxes are not charged by Purest Form and are the customer's responsibility.

Return & Exchange Policy

Canada

Purest Form accepts returns and exchanges of unused, unworn products with original hangtags and packaging attached within 30 days of your receipt of your order.  Sale items and gift cards are non-refundable.  Returning eligible items by mail is free, just let us know what you're returning and we'll send you a return label.

USA & All Other Countries

For international customers, we accept returns of unused, unworn products with original hangtags and packaging attached within 30 days of your receipt of your order. Customer must pay return shipping for international orders.  Sale items and gift cards are non-refundable.

  

© 2019  PUREST FORM Inc.

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